Privacy Policy

Last updated: January 8, 2026

1. Introduction

Welcome to Consult Now ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By accessing or using Consult Now, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the platform.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide when you:

  • Create an account or profile
  • Book or provide consultation services
  • Connect third-party services (such as Google Calendar)
  • Contact us or use our support services
  • Subscribe to newsletters or marketing communications

This information may include:

  • Name and contact information (email address, phone number)
  • Professional credentials and qualifications
  • Profile information (biography, photo, social media links)
  • Payment and billing information
  • Calendar and scheduling data
2.2 Automatically Collected Information

When you access our platform, we may automatically collect:

  • Device information (browser type, operating system)
  • IP address and general location data
  • Usage data (pages visited, features used, session duration)
  • Cookies and similar tracking technologies

3. Third-Party Services and Integrations

3.1 Google Calendar Integration

If you choose to connect your Google Calendar, we access the following data:

  • Calendar Events: We read your calendar events to check for scheduling conflicts and prevent double-booking
  • Event Creation: We create calendar events for confirmed bookings
  • Calendar List: We access your calendar list to allow you to select which calendars to sync

We use Google Calendar API in accordance with Google API Services User Data Policy, including the Limited Use requirements.

Important: We only access calendar data necessary for the scheduling functionality. We do not:

  • Share your calendar data with third parties
  • Use your calendar data for advertising purposes
  • Store calendar event content beyond what's necessary for scheduling
3.2 Payment Processing

We use Stripe to process payments. Your payment information is handled directly by Stripe in accordance with their privacy policy and PCI-DSS compliance standards. We do not store complete credit card numbers on our servers.

3.3 LinkedIn Integration

If you choose to import your profile from LinkedIn, we access publicly available profile information to auto-populate your consultant profile. This data is used solely to facilitate profile creation and is processed in accordance with LinkedIn's API terms.

4. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our platform
  • Process bookings and payments
  • Facilitate communication between consultants and clients
  • Sync and manage calendar availability
  • Send transactional emails (booking confirmations, reminders)
  • Provide customer support
  • Analyze usage patterns to improve our services
  • Comply with legal obligations

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With Other Users: Consultant profiles are visible to potential clients. Booking information is shared between consultants and their clients.
  • Service Providers: We share information with third-party vendors who assist in operating our platform (hosting, payment processing, email delivery).
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred.

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL/TLS encryption for data in transit
  • Secure password hashing
  • Regular security assessments
  • Access controls and authentication

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes (such as resolving disputes or enforcing agreements).

You may request deletion of your account and associated data by contacting us.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request transfer of your data
  • Opt-out: Unsubscribe from marketing communications
  • Revoke Consent: Disconnect third-party integrations at any time

To exercise these rights, please contact us using the information below.

9. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze platform usage
  • Improve performance

You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Children's Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

14. Google API Services Disclosure

Consult Now's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.